Bolna

Asks someone first57

Anything that sends, creates, changes or deletes waits for a person to approve it in the session’s chat.

• Add custom LLM modelRegister an OpenAI-compatible custom LLM endpoint with Bolna.
• Add Provider to BolnaTool to add a new telephony or voice service provider to your Bolna account.
• Add number to SIP trunkAdd a DID phone number to a SIP trunk.
• Bulk create dispositionsAtomically create multiple dispositions linked to one agent.
• Buy phone numberPurchase an available phone number in the US or India with a recurring account charge.
• Create Bolna BatchTool to create a new outbound calling batch by uploading a CSV of contacts to obtain a batch_id.
• Create dispositionCreate a structured transcript extraction disposition linked to an agent.
• Create extraction categoryCreate an extraction category on an agent.
• Create Bolna KnowledgebaseTool to create a new knowledgebase for Voice AI agents to reference during conversations.
• Create SIP trunkCreate a bring-your-own-telephony SIP trunk.
• Create sub-accountCreate an enterprise sub-account with its own concurrency limits and API key.
• Delete custom LLM modelDelete a custom LLM model and its stored endpoint key from Bolna.
• Delete dispositionPermanently delete a disposition without changing past call results.
• Delete extraction categoryPermanently delete an extraction category and every disposition inside it.
• Delete phone numberPermanently release a purchased phone number and stop recurring billing.
• Delete SIP trunkPermanently delete a SIP trunk and its gateways, IP identifiers, and numbers.
• Delete sub-accountPermanently delete a sub-account and all of its data.
• Patch Bolna Voice AI agent (v2)Partially update a Bolna v2 agent without replacing its full configuration.
• Remove number from SIP trunkRemove a phone number and any agent mapping from a SIP trunk.
• Stop queued or scheduled callCancel a queued or scheduled call before it starts.
• Submit violationSubmit evidence for a Bolna violation and move it to submitted state.
• Test dispositions against a transcriptRun every linked disposition against a transcript.
• Unlink inbound agentRemove automatic inbound agent routing from a phone number.
• Update Bolna Voice AI Agent (v2)Tool to update all settings and configuration of an existing Bolna Voice AI agent using the v2 API.
• Update dispositionPartially update a disposition, with optional agent-scoped copy-on-write.
• Update extraction categoryRename an extraction category and/or change its extraction model.
• Update SIP trunkPartially update a SIP trunk; supplied gateway arrays replace existing arrays.
• Update sub-accountPartially update an enterprise sub-account's name or concurrency limits.
• Abort workflow campaignMove a running or paused campaign to the terminal aborted state and stop its executions.
• Cancel workflow executionStop one workflow execution before its next external action.
• Copy Bolna AgentTool to create a duplicate copy of an existing Bolna voice AI agent.
• Create Bolna Voice AI Agent (v2)Tool to create a new Bolna Voice AI agent using the v2 API.
• Create workflowCreate an empty, unpublished workflow and return its identifier.
• Create workflow campaignCreate a draft campaign pinned to a published workflow version.
• Delete agent by idPermanently delete a Voice AI agent and all associated data including batches, executions, and configurations
• Delete batch by idPermanently delete a batch campaign by its ID, removing it from the system.
• Delete KnowledgebaseTool to permanently delete a knowledgebase from your Bolna account.
• Delete workflowPermanently delete a workflow, its draft, and all published versions.
• Delete workflow campaignPermanently delete an empty campaign only while it is draft or scheduled.
• Import Bolna AgentTool to import an existing Bolna voice AI agent by its ID.
• Make an outbound phone call from agentInitiate an outbound phone call using a configured Bolna Voice AI agent.
• Pause workflow campaignMove a scheduled or running campaign to paused; only paused campaigns can be resumed, while aborted campaigns are terminal.
• Publish workflowFreeze the current valid draft as a new immutable workflow version.
• Remove Provider from Bolna AccountTool to remove a provider from your Bolna account by its key name.
• Rename workflowRename an existing workflow.
• Resend workflow execution webhookQueue redelivery of a finished workflow execution's original webhook.
• Resume workflow campaignMove a paused campaign back to running.
• Run workflowRun one contact through the workflow's latest published version.
• Save workflow draftOverwrite a workflow draft using revision-based optimistic concurrency.
• Schedule Batch by IDSchedule a batch to execute at a specific time.
• Setup inbound call for agentAdd agent for inbound calls
• Start workflow campaignMove a draft or scheduled campaign to running.
• Stop Agent CallsStop queued or scheduled calls for a specific Voice AI agent, optionally filtered by user or sub-account.
• Stop batch by idStop a running batch by its ID.
• Test workflow webhookSend a sample terminal execution event to a workflow's saved webhook.
• Update workflow settingsApply an RFC 7396 merge patch to a workflow's live settings.
• Upload workflow campaign entriesUpload JSON contacts to a draft, scheduled, or running workflow campaign.