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Callback24

Your own API keyMarketing & GrowthBusiness Ops

Connect it in Quilt

Callback24 provides account APIs for managing phone calls, users, services, and routing groups.

Uses your own API key. Composio asks for it once and keeps it; Quilt never sees it.

Reads on its own10

Agents use these right away.

  • Get Current UserReturn the Callback24 user identity associated with the connected API token.
  • Get GroupReturn one Callback24 routing group by ID with its service ID and localized names.
  • Get Phone CallReturn detailed metadata, tags, and assigned-user information for one Callback24 phone call.
  • Get Phone Call RecordingReturn the recording URL for one recorded phone call.
  • Get ServiceReturn one Callback24 service with opening hours, routing groups, and assigned users.
  • Get UserReturn one company user by Callback24 user ID.
  • List GroupsReturn all Callback24 routing groups with their service IDs and localized names.
  • List Phone CallsReturn one page of phone-call history, optionally filtered by type, date range, phone number, users, or services.
  • List ServicesReturn all Callback24 services with their nested groups, assigned users, and opening hours.
  • List UsersReturn all company users visible to the connected Callback24 account.

Asks someone first17

Anything that sends, creates, changes or deletes waits for a person to approve it in the session’s chat.

  • Assign User to ServiceAssign a Callback24 user to a service, optionally within a routing group.
  • Batch Assign Users to ServiceSequentially assign 1-25 Callback24 users to one service.
  • Batch Remove Users from ServiceSequentially remove 1-25 users from a Callback24 service.
  • Cancel Upcoming Phone CallsBulk-cancel upcoming phone calls matching a phone number or lead reference, optionally narrowed by earliest scheduled time and service.
  • Create GroupCreate a routing group within a Callback24 service, with optional localized names.
  • Create Phone CallCreate or schedule a real phone call in Callback24.
  • Create ServiceCreate a Callback24 service for a website.
  • Create UserCreate a company user in Callback24.
  • Delete GroupPermanently and irreversibly delete one Callback24 routing group by group ID.
  • Delete ServicePermanently and irreversibly delete one Callback24 service and its associated routing and customer-facing widget configuration.
  • Delete UserPermanently and irreversibly delete one company user by Callback24 user ID.
  • Remove User from ServiceRemove a Callback24 user's assignment from a service, optionally within a routing group.
  • Update GroupUpdate one or more localized names for a Callback24 routing group.
  • Update Phone CallUpdate editable metadata for an existing phone call without changing its explicit cancellation or start/end status fields.
  • Update Phone Call StatusSet a phone call's cancelled flag and/or recorded start and end times; this changes operational call state.
  • Update ServiceChange the website configured for an existing Callback24 service.
  • Update UserUpdate one or more profile or role fields for an existing Callback24 company user.
Callback24 integration · Quilt