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Charla

Your own API keyBusiness Ops

Connect it in Quilt

Charla is a live chat and AI customer-support platform whose public API manages property contacts, conversation exports, and knowledge base articles and categories.

Uses your own API key. Composio asks for it once and keeps it; Quilt never sees it.

Reads on its own6

Agents use these right away.

  • Get ContactReturn one contact in the connected Charla property by UUID.
  • Get Knowledge Base ArticleReturn the full content and metadata of one knowledge base article by ID.
  • List ContactsReturn one page of contacts for the connected Charla property, ordered by most recently modified.
  • List ConversationsExport one page of conversations grouped by contact for the connected Charla property, including message history.
  • List Knowledge Base ArticlesReturn one page of knowledge base article summaries for the connected Charla property, newest first.
  • List Knowledge Base CategoriesReturn all knowledge base categories available in the connected Charla property.

Asks someone first3

Anything that sends, creates, changes or deletes waits for a person to approve it in the session’s chat.

  • Create Knowledge Base ArticleCreate a knowledge base article.
  • Delete Knowledge Base ArticlePermanently delete one knowledge base article by ID.
  • Update Knowledge Base ArticleReplace every writable field of an existing knowledge base article.
Charla integration · Quilt