Engage

Asks someone first17

Anything that sends, creates, changes or deletes waits for a person to approve it in the session’s chat.

• Add Customer to AccountsTool to add a customer to one or more account entities.
• Add User to ListsTool to add a Customer or Account to one or more Lists in Engage.so.
• Archive ListTool to archive a List in Engage.
• Create UserTool to create a new user (Customer or Account) in Engage.
• Delete UserTool to completely delete all user data for a Customer or Account.
• Subscribe User to ListTool to create a user and subscribe them to an Engage.so List.
• Archive UserTool to archive a user in Engage.
• Convert User TypeTool to convert a user between Customer and Account entity types.
• Create ListTool to create a new List in Engage for organizing subscribers.
• Delete Subscriber From ListTool to remove a subscriber from a List entirely (different from unsubscribing).
• Merge UsersTool to merge two user profiles in Engage.
• Remove Customer from AccountTool to remove a Customer from an Account in Engage.
• Batch RequestTool to batch multiple create user, update user, and add user events operations into a single API call.
• Track User EventTool to add user events to Engage.
• Update Account RoleTool to update the role of a Customer in an Account or set a new one if none exists.
• Update Subscriber StatusTool to update a subscriber's status on a List.
• Update UserTool to update user data and attributes on Engage.