Gong

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Agents use these right away.

• Get Call By IDTool to fetch specific call metadata by call ID.
• Get Call TranscriptTool to retrieve call transcripts from Gong.
• Get Flow ProspectsTool to retrieve Gong Engage flows assigned to specified prospects.
• Get Interaction StatisticsTool to retrieve interaction trend statistics for users based on calls with Whisper enabled.
• Get User By IDTool to retrieve individual user details by user ID.
• List Call OutcomesTool to retrieve all available call outcomes defined in Gong.
• List Flow FoldersTool to list all Gong Engage flow folders with visibility types.
• List ScorecardsTool to retrieve all scorecards within the Gong system.
• List TasksTool to retrieve Engage tasks assigned to a specific user with filtering options.
• Retrieve call data by date range v2 callsList calls that took place during a specified date range.
• Validate Meeting IntegrationValidates Gong meeting integration status for one or more users by their email addresses.
• Aggregate activity by period via apiLists the aggregated activity of multiple users within the Gong system for each time period within the defined date range.
• Aggregate user activity statisticsLists the activity of multiple users within the Gong system during a defined period.
• Retrieve activity scorecards reportRetrieve all the answers for the scorecards that were reviewed during a specified date range, for calls that took place during a specified date range, for specific scorecards or for specific reviewed users.
• Data privacy for phone numberShows the elements in the Gong system that reference the given phone number.
• Fetch all permission profilesList permission profiles for a specified workspace, in alphabetical order by profile name.
• Get Crm Integration DetailsRetrieves details of generic CRM integrations registered with Gong.
• Get crm objects v2 crm entitiesRequests uploaded CRM objects by integration, object type and CRM IDs to verify during development that they were uploaded and processed correctly.
• Get permission profileReturns a permission profile.
• Get CRM Request StatusThe GetCRMRequestStatus endpoint retrieves the current status of CRM integration requests in the Gong platform.
• Get User Settings HistoryTool to retrieve historical changes to a user's settings.
• List all coaching metrics v2 coachingList all of the coaching metrics of a manager.
• List all company workspaces v2 workspacesReturns a list of all workspaces including their details.
• List all users v2 usersList all of the company's users.
• List Folder CallsGiven a folder id, this endpoint retrieves a list of calls in it.
• List gong engage flows v2 flowsEngage flows have the following visibility types: * Company: visible to everyone in the company, can only be edited by users with edit permissions.
• List schema fields v2 crm entity schemaRetrieves schema fields for a specific CRM object type within a Generic CRM integration.
• List users by filter v2 users extensiveList multiple Users.
• Get user call accessRetrieves a list of users who have been granted individual access to specific calls through the API.
• Post day by day activity statsRetrieve the daily activity of multiple users within the Gong system for a range of dates.
• Retrieve data privacy info for email addressRetrieves data privacy information for a third-party email address.
• Retrieve filtered call detailsLists detailed call data filtered by date range, call IDs, workspace or host users; cursor requests cannot include filters.
• Retrieve library folders v2 library foldersUse this endpoint to retrieve a list of public library folders.
• Retrieve logs data by type and time range v2 logsList log entries that took place during a specified time range.
• Retrieve manual crm call associationsReturns a list of all calls that were manually associated or re-associated with CRM account and deal/opportunity since a given time.
• Retrieve tracker details v2 settings trackersRetrieves details of all keyword trackers in the system or in a given workspace.
• Retrieve users from permission profileReturns a list of all users whose access is controlled by the given permission profile.