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Helpwise

Your own API keyBusiness OpsKnowledge

Connect it in Quilt

Helpwise is an easy-to-use customer service platform that helps you manage all customer communication from a single place.

Uses your own API key. Composio asks for it once and keeps it; Quilt never sees it.

Reads on its own18

Agents use these right away.

  • Get ConversationRetrieves a specific Helpwise conversation by ID, returning selected metadata such as subject, status, participants, and timestamps when available.
  • Search Helpwise ContactsSearches Helpwise contacts by term, with optional limit and offset pagination.
  • Get AttachmentRetrieves metadata for a Helpwise attachment by its ID, such as its file name, download URL, content type, and timestamps.
  • Get Conversation AttachmentsRetrieves attachment metadata from messages for a specified conversation.
  • Get Helpwise ContactRetrieves detailed information for a specific contact by ID.
  • Get ConversationsLists Helpwise support conversations for display or analysis, with pagination and optional mailbox, status, assignment, requester, and search filters.
  • Get Helpwise Custom FieldRetrieves details of a specific custom field by its ID.
  • Get Helpwise MailboxRetrieves details of a Helpwise mailbox using its mailbox ID.
  • Get Helpwise MailboxesLists Helpwise mailboxes with page-based pagination.
  • Get Conversation NoteRetrieves details of a Helpwise conversation note using the conversation ID and note ID.
  • Get Conversation NotesRetrieves notes associated with a specified conversation for collaboration and context.
  • Get Helpwise TagRetrieves detailed information about a specific tag in Helpwise.
  • Get Helpwise TeamRetrieves a Helpwise team by ID, including its name and available timestamps.
  • Get Helpwise TeamsLists Helpwise teams for assignment or management, with page-based pagination.
  • Get Helpwise WhatsApp TemplatesLists Helpwise WhatsApp message templates for a mailbox.
  • Get Helpwise UsersLists Helpwise users with page-based pagination, for example to find agents for assignment.
  • Get Helpwise WebhookRetrieve detailed configuration for a specific Helpwise webhook by its ID.
  • Get Helpwise WebhooksLists Helpwise webhook configurations with page-based pagination.

Asks someone first19

Anything that sends, creates, changes or deletes waits for a person to approve it in the session’s chat.

  • Create attachmentTool to upload a new attachment.
  • Delete ContactDeletes a contact from Helpwise by its unique identifier (ID).
  • Delete TagPermanently deletes a tag from Helpwise.
  • Delete TeamTool to delete a team.
  • Add note to conversationTool to add a note to a conversation.
  • Create Helpwise TeamCreates a new team in Helpwise to group users for collaboration and assignment purposes.
  • Create Helpwise WebhookCreates a new webhook subscription in Helpwise to receive real-time event notifications.
  • Delete Helpwise ConversationAttempts to delete a conversation by ID from Helpwise.
  • Delete MailboxTool to delete a mailbox by its unique identifier.
  • Delete Helpwise MessageAttempts to delete a message from Helpwise.
  • Delete Helpwise NoteTool to delete a note from a conversation.
  • Delete Email SignatureDeletes an email signature from Helpwise.
  • Delete TemplateDeletes a Helpwise email template (saved reply) by its ID.
  • Delete Helpwise WebhookDelete a Helpwise webhook by its ID.
  • Update Helpwise ContactTool to update an existing Helpwise contact.
  • Update MailboxUpdate an existing Helpwise mailbox by ID, changing its display name, address, team assignment, signature, or default status.
  • Update Helpwise MessageTool to update an existing message.
  • Update Helpwise TagUpdates a Helpwise tag by ID, supplying its name and optionally its color.
  • Update Helpwise TemplateUpdates an existing Helpwise email template by modifying its name, subject, and/or HTML content.
Helpwise integration · Quilt