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ServiceNow

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ServiceNow is a cloud-based enterprise platform that helps organizations automate and manage digital workflows across IT, HR, customer service, and operations.

Uses your own API key. Composio asks for it once and keeps it; Quilt never sees it.

Reads on its own73

Agents use these right away.

  • Query CMDB Identify ReconcileSends a non-committing simulation request to the ServiceNow IRE query endpoint.
  • CMDB Identify Reconcile QueryEnhancedSends a non-committing simulation request to the enhanced ServiceNow IRE query endpoint.
  • Get Activity Subscription ActivitiesRetrieves activity records from the ServiceNow ActivitySubscription API.
  • Get Activity Subscription FacetsRetrieves activity subscription facets for a specified ServiceNow activity context and context instance.
  • Get Agent Intelligence Solution PredictionRequests a prediction from a named ServiceNow Agent Intelligence solution, optionally supplying input field values.
  • List Agent Intelligence Solution PredictionsReturns predictions for multiple ServiceNow Predictive Intelligence solutions.
  • Get All Data ClassesRetrieves data classification records from the ServiceNow data_classification table.
  • Get App Service CMDB ContentRetrieves configuration items associated with an application service in ServiceNow CMDB, identified by its sys_id.
  • Get attachment byRetrieves metadata for a specific attachment by its sys_id from ServiceNow.
  • Get attachment fileDownloads the binary file attachment with the specified sys_id from ServiceNow.
  • Get Attachment ListRetrieves metadata for multiple file attachments from ServiceNow's Attachment API.
  • Get change ci scheduleRetrieves change scheduling information for a specific ServiceNow configuration item and requested duration.
  • Get Change Conflict StatusRetrieves the conflict status for a ServiceNow change request, identifying scheduling conflicts with other changes or blackout windows.
  • Get change nextstatesRetrieves a list of available next states for a specified change request based on the current state and workflow.
  • Get Change Request Configuration ItemsRetrieves configuration items (CIs) associated with a specific change request in ServiceNow.
  • Get change scheduleRetrieves scheduling information for a ServiceNow change request.
  • Get CI Lifecycle Management ActionReturns the active CI Lifecycle Management actions associated with a configuration item (CI), identified by the CI's sys_id.
  • Check CI CompatibilityDetermines whether two named CI actions are compatible according to ServiceNow CI Lifecycle Management rules.
  • Check CI Lease Expiration StatusDetermines whether the specified requestor's lease has expired for a named CI action applied to a configuration item (CI).
  • Check CI Not Allowed Ops TransitionDetermines whether CIs of a specified class are prohibited from transitioning from one operational-state label to another.
  • Validate CI Lifecycle Management RequestorValidates whether a specified active workflow requestor exists and is valid in ServiceNow CI Lifecycle Management.
  • Get CI Lifecycle Mgmt StatusRetrieves the current operational status for a Configuration Item (CI) in ServiceNow CMDB using the CI Lifecycle Management API.
  • Get CMDB Linux Server by IDRetrieves a single CMDB Linux server configuration item (CI) by its sys_id, including its attributes and relationship information.
  • Find CSDM Application ServiceFinds and returns basic information about one or more application services in the ServiceNow CMDB using the CSDM (Common Service Data Model) app_service find_service endpoint.
  • Get CMDB Instance by ClassRetrieves configuration items (CIs) from a specified CMDB class using the ServiceNow CMDB Instance API.
  • Get CMDB Instance by IDRetrieves a single CMDB configuration item (CI) by its class name and sys_id, including its attributes and relationship information.
  • Get CMDB Class MetadataRetrieves metadata and schema information for a specified CMDB (Configuration Management Database) class.
  • Get Cloud Catalog ServicesRetrieves records from the ServiceNow sc_cat_item table through the Table API, not the Cloud Services Catalog API.
  • Get Email by IDRetrieves a specific email record from ServiceNow's Email [sys_email] table by its sys_id.
  • Get Global User Role InheritanceRetrieves a ServiceNow user's directly granted and inherited roles for reviewing role assignments and troubleshooting access.
  • Get importRetrieves the specified import staging record and its associated target records.
  • Get IncidentsRetrieves incidents from the ServiceNow incident table with optional encoded filtering, pagination and field selection.
  • Get Performance Analytics ScorecardsRetrieves Performance Analytics scorecards and indicator details from the Analytics Hub, optionally filtering by indicator UUID and including scores.
  • Get recordsLists records from a specified ServiceNow table; it does not retrieve a single record by sys_id.
  • Get Record TypesRetrieves all available table record types from the ServiceNow instance using the Table API documentation endpoint.
  • Get servicatalog items byRetrieves a specific Service Catalog item from ServiceNow using its sys_id.
  • Get Catalog Item VariablesRetrieves the list of variables defined for a ServiceNow Service Catalog item.
  • Get Service Catalog CartRetrieves the details of all items within the logged-in user's Service Catalog shopping cart.
  • Get Service Catalog Cart Delivery AddressRetrieves the delivery/shipping address configured for a user's Service Catalog shopping cart.
  • Get Service Catalog Catalog by IDRetrieves the available information for a specified service catalog by its sys_id.
  • Get Service Catalog Catalog CategoriesRetrieves the list of available categories for a specified ServiceNow Service Catalog.
  • Get Service Catalog Category by IDRetrieves the available information for a specified service catalog category by its sys_id.
  • Get Service Catalog Item DelegationVerifies whether a delegated user has access to a specific ServiceNow Service Catalog item.
  • Get Service Catalog Items ListRetrieves a list of catalog items from ServiceNow's Service Catalog API.
  • Get Service Catalog Wishlist ListRetrieves the list of items in the logged-in user's ServiceNow Service Catalog wishlist.
  • Get sn cdm shared libraries upload statusRetrieves the current status of a ServiceNow shared library upload by upload ID.
  • Get sn chg rest change byRetrieves the full ServiceNow change request record for the supplied sys_id, including provider fields beyond the commonly used typed fields in the schema.
  • Get sn chg rest change emergency byRetrieves a specific emergency change request from ServiceNow using its sys_id.
  • Get sn chg rest change emergency listRetrieves emergency change requests from ServiceNow with encoded-query filtering, field selection, pagination, and display value options.
  • List ServiceNow Change RequestsRetrieves one or more change requests from ServiceNow based on specified filter criteria.
  • Get sn chg rest change model byRetrieves a specific change model from ServiceNow using its sys_id.
  • Get sn chg rest change model listRetrieves one or more change models from ServiceNow's Change Management API.
  • Get Normal Change Request by IDRetrieves a specific normal change request from ServiceNow using its sys_id via the Change Management REST API.
  • List ServiceNow Normal Change RequestsRetrieves one or more normal change requests from ServiceNow's Change Management API.
  • Get sn chg rest change standard byRetrieves a specific standard change request from ServiceNow using its sys_id.
  • Get sn chg rest change standard listRetrieves standard change requests from ServiceNow with query filtering, field selection, pagination, and display value options.
  • Get ServiceNow Standard Change Template by IDRetrieves a specific standard change template from ServiceNow using its sys_id.
  • List ServiceNow Standard Change TemplatesRetrieves one or more standard change templates from ServiceNow's Change Management API.
  • Get Change TasksRetrieves one or more tasks associated with a specific ServiceNow change request.
  • Get sn cicd app batch resultsRetrieves the results of a batch application install operation from ServiceNow CI/CD.
  • Get Instance Scan ResultRetrieves the current progress and status of a CI/CD instance scan operation in ServiceNow.
  • Get CI/CD ProgressRetrieves the current progress and status of a CI/CD operation in ServiceNow.
  • Get sn cicd testsuite resultsRetrieves the results of a test suite run from ServiceNow CI/CD based on the result ID.
  • Get statsRetrieves aggregate statistics for a specified ServiceNow table, including COUNT, AVG, MIN, MAX, and SUM calculations.
  • Get Table Record by IDRetrieves the record identified by the specified sys_id from the specified table.
  • Get table incident byRetrieves a single incident record from ServiceNow by its sys_id using the Table API.
  • Get userRetrieves a specific user record from ServiceNow using its sys_id.
  • Get usersLists user records from the ServiceNow sys_user table for tasks such as finding active users or users in a department.
  • List CMDB Linux ServersRetrieves Linux server configuration items (CIs) from the ServiceNow CMDB using the cmdb_ci_linux_server class.
  • List CMDB Configuration ItemsRetrieves configuration items (CIs) from the ServiceNow CMDB using the base cmdb_ci class.
  • List CMDB Relationship TypesRetrieves CMDB relationship types from the ServiceNow cmdb_rel_type table using the Table API.
  • List Service Catalog CatalogsRetrieves a list of ServiceNow Service Catalog catalogs to which the user has access.
  • Update servicecatalog items submit guideEvaluates an order guide without placing an order.

Asks someone first75

Anything that sends, creates, changes or deletes waits for a person to approve it in the session’s chat.

  • Cancel change conflict checkCancels the running conflict checking process for a specified ServiceNow change request.
  • Create a recordCreates a new record in a specified ServiceNow table with the provided field values.
  • Create attachment uploadUploads a file as a multipart form-data attachment to a specified record in ServiceNow.
  • Create CI Lifecycle Management ActionAdds a named CI action to one or more configuration items (CIs).
  • Create ci lifecycle mgmt operatorsRegisters the authenticated non-workflow user as a CI Lifecycle Management operator.
  • Set CI Operational StateSets an operational-state label for one or more configuration items (CIs).
  • Create CMDB Application ServiceCreates an application service in ServiceNow CMDB or updates an existing one if a service with the same name already exists.
  • Create CMDB Linux ServerCreates a Linux server configuration item in the ServiceNow cmdb_ci_linux_server table with the supplied attributes.
  • Create CMDB InstanceInserts one record with the supplied fields into classname through the ServiceNow Table API, not the CMDB Instance API.
  • Create CMDB Instance RelationCreates an inbound and/or outbound relation for a specific configuration item (CI) in the ServiceNow CMDB.
  • Create data classification classifyAssigns pre-defined or user-defined data classifications to existing dictionary entries.
  • Create data classification clearRemoves all data classifications from one or more Dictionary [sys_dictionary] entries.
  • Enhanced CI Identify/ReconcileInserts or updates configuration items (CIs) in ServiceNow CMDB using the enhanced Identification and Reconciliation API.
  • Create Import SetSubmits incoming data to a specified ServiceNow import staging table for transformation into a target table.
  • Create IncidentCreates a new incident in ServiceNow with supplied incident fields, including urgency, impact, state and caller.
  • Create ServiceNow InteractionCreates a ServiceNow interaction, then updates its short description and context table through the Table API because the Interaction create endpoint ignores those two fields.
  • Close InteractionCloses an existing interaction record in ServiceNow by changing its state to closed.
  • Create push installationRegisters or updates a device token for receiving push notifications through ServiceNow.
  • Remove Push InstallationDeactivates a mobile device installation from receiving push notifications using the ServiceNow Push Installation API.
  • Create servic catalog items add to cartAdds a specified catalog item to the current user's ServiceNow shopping cart.
  • Submit Service Catalog Producer ItemSubmits a Service Catalog producer item with optional variables to create a record in ServiceNow.
  • Checkout Service Catalog CartPosts an empty request to the documented Service Catalog checkout endpoint for the authenticated user's current cart.
  • Submit Service Catalog Cart OrderPosts without a request body to the documented Service Catalog submit_order endpoint for the authenticated user's current cart.
  • Create servicecatalog items checkout guidePosts to an order guide's checkout_guide endpoint.
  • Order Service Catalog Item NowOrders a specified ServiceNow Service Catalog item immediately.
  • Insert Multiple Import Set RecordsInserts multiple records into a specified ServiceNow staging table and triggers the associated transform map.
  • Create sn chg rest changeCreates a new change request in ServiceNow using the Change Management REST API.
  • Create Change Request CI AssociationCreates an association between a change request and one or more configuration items (CIs) in ServiceNow.
  • Start Change Conflict CheckStarts the conflict checking process for a ServiceNow change request, identifying scheduling conflicts with other changes or blackout windows.
  • Create sn chg rest change emergencyCreates an emergency change request through the ServiceNow Change Management API with a short description and optional description, affected CI, and reason.
  • Create Normal Change RequestCreates a normal change request in ServiceNow using the Change Management REST API.
  • Create sn chg rest change standardCreates a new standard change request in ServiceNow using a pre-approved standard change template.
  • Create Change TaskCreates a new task for a ServiceNow change request using the Change Management REST API.
  • Create sn cicd app batch installInstalls two or more ServiceNow application packages in a single batch operation via the CICD API.
  • Install App from RepositoryInstalls the specified application from the ServiceNow app repository.
  • Run Full Instance ScanInitiates a full instance scan by running all active checks present in the ServiceNow instance.
  • Create sn cicd instance scan suite scan comboRuns a CI/CD scan using a suite and target (scoped app) combination in ServiceNow.
  • Activate PluginActivates the specified plugin in ServiceNow's CICD Plugin API.
  • Run Test SuiteStarts an automated test suite using ServiceNow's CI/CD Pipeline API, identified by sys_id or name.
  • Create SD-WAN Trouble TicketCreates one record through the ServiceNow Table API, not the TMF Trouble Ticket Open API.
  • Create TMF Service CategoryInserts one record in the ServiceNow sc_category table through the Table API, not a TMF Catalog Management endpoint.
  • Create or Update CMDB CI via IRECreates or updates CMDB configuration items (CIs) using the ServiceNow Identification and Reconciliation Engine (IRE) via the identify-reconcile endpoint.
  • Delete a recordPermanently deletes a specific record from a ServiceNow table using its sys_id.
  • Delete attachment byPermanently deletes a specific attachment from ServiceNow using its sys_id.
  • Delete change taskPermanently deletes a specific task from a ServiceNow change request using its sys_id.
  • Delete CI Lifecycle ActionRemoves a named CI action from one or more configuration items through the supported CI Lifecycle Management API.
  • Delete ci lifecycle mgmt operatorsPermanently unregisters an operator from the ServiceNow CI Lifecycle Management system.
  • Delete cmdb instance relationPermanently deletes a specific CMDB CI (Configuration Item) relation using its sys_id.
  • Delete emergency change requestPermanently deletes a specific emergency change request from ServiceNow using its sys_id.
  • Delete incident byPermanently deletes a specific incident from ServiceNow using its sys_id.
  • Delete servicecatalog cartRemoves a specific item from the current ServiceNow Service Portal shopping cart.
  • Delete service catalog cart emptyEmpties and may delete a Service Catalog shopping cart using its sys_id.
  • Delete sn chg rest changePermanently deletes a specific change request using its sys_id via the Change Management REST API.
  • Delete Normal Change RequestPermanently deletes a normal change request identified by its sys_id using the ServiceNow Change Management REST API.
  • Delete sn chg rest change standardPermanently deletes a standard change request from ServiceNow using its sys_id.
  • Refresh Impacted Services for ChangeRefreshes and repopulates the impacted services/configuration items for a change request in ServiceNow using the Change Management REST API.
  • Retrieve sn cicd update setStarts retrieval of an update set from a remote instance through the ServiceNow CICD Update Set API.
  • Schedule change first availableUpdates the planned start and end times of a ServiceNow change request to the first available schedule slot.
  • Update cmdb csdm app service populate servicePopulates an application service through the deprecated CSDM population endpoint.
  • Update CMDB CSDM App Service Service DetailsUpdates basic details and relationships through the deprecated CSDM endpoint.
  • Update cmdb instance byUpdates an existing configuration item (CI) record in the ServiceNow CMDB by its sys_id.
  • Update CMDB Instance by IDUpdates a specific ServiceNow CMDB configuration item by class and sys_id using the Table API.
  • Update conversation member dropSends a request to drop an agent from an Agent Chat conversation.
  • Update incident byUpdates an existing incident in ServiceNow identified by its sys_id using the Table API.
  • Update openframe voice interactionUpdates an OpenFrame interaction record identified by sys_id.
  • Update servicecatalog cartUpdates an existing item in the ServiceNow Service Portal shopping cart.
  • Update sn chg rest changeUpdates an existing change request in ServiceNow using the Change Management REST API.
  • Update sn chg rest change emergencyUpdates an existing emergency change request by sys_id using the ServiceNow Change Management API.
  • Update Normal Change RequestUpdates a normal change request identified by its sys_id using the ServiceNow Change Management REST API.
  • Update ServiceNow Standard Change RequestUpdates a standard change request in ServiceNow using its sys_id.
  • Update sn chg rest change taskUpdates an existing change request task in ServiceNow using the Change Management REST API.
  • Update SD-WAN Trouble TicketPartially updates one Incident [incident] record through the ServiceNow Table API, not the TMF Trouble Ticket Open API.
  • Update Trouble TicketPartially updates one record by sys_id through the ServiceNow Table API, not the TMF Trouble Ticket Open API.
  • Update table recordUpdates an existing record in a specified ServiceNow table using the Table API.
  • Upload Attachment to ServiceNow RecordUploads a file as an attachment to a specified record in ServiceNow.

24 more of its actions are no longer kept up by ServiceNow and are left out.

ServiceNow integration · Quilt