Zoho Desk
Zoho Desk is a context-aware helpdesk platform enabling support teams to track tickets, automate workflows, and gain insights on customer interactions
Sign in with one click. Composio asks the app for you; Quilt never sees the login.
Reads on its own29
Agents use these right away.
- Download Ticket AttachmentDownload a file attachment from a Zoho Desk ticket by attachment ID.
- Get Contacts By IDsTool to fetch multiple contacts by their IDs using Zoho Desk's contactsByIds endpoint.
- List AgentsTool to list all agents in the Zoho Desk organization with optional filtering and pagination.
- List ContactsTool to list contacts with filters and pagination.
- List ViewsList all ticket views in the Zoho Desk organization with pagination support.
- SearchSearch Zoho Desk tickets, accounts, contacts, and tasks by keyword or phrase, across all modules or within a selected module.
- Get AccountRetrieve one Zoho Desk customer account by its account ID.
- Get AgentTool to fetch details of a Zoho Desk agent.
- Get Agents CountTool to get the total count of agents in Zoho Desk.
- Get ContactTool to fetch details of a Zoho Desk contact.
- Get DepartmentTool to fetch details of a Zoho Desk department by ID.
- Get Department LogoTool to get/download a department's logo from Zoho Desk.
- Get Departments CountTool to get the total count of departments in Zoho Desk.
- Get TicketGet Ticket
- Get Ticket Latest ThreadTool to fetch the most recent thread of a ticket.
- Get Ticket ResolutionGet Ticket Resolution
- Get Ticket ThreadTool to fetch a specific thread within a Zoho Desk ticket.
- List Contact AccountsLists accounts associated with a Zoho Desk contact.
- List Contact TicketsList one offset-limited page of tickets raised by a Zoho Desk contact.
- List DepartmentsList departments in the current Zoho Desk organization.
- List OrganizationsTool to list all organizations the current user belongs to.
- List RolesList Roles
- List Roles By IDsList Roles By IDs
- List Teams in DepartmentTool to list teams in the specified Zoho Desk department.
- List Ticket CommentsList comments recorded on a Zoho Desk ticket.
- List Ticket ConversationsList Ticket Conversations
- List Ticket HistoryList audit and activity history for a ticket.
- List TicketsList Tickets
- List Ticket ThreadsList message threads recorded on a Zoho Desk ticket.
Asks someone first7
Anything that sends, creates, changes or deletes waits for a person to approve it in the session’s chat.
- Create ContactTool to create a new contact in Zoho Desk with name, email, and other details.
- Create TicketTool to create a new Zoho Desk ticket with subject, description, department, and requester details.
- Update TicketUpdates an existing Zoho Desk ticket by modifying provided fields such as status, priority, assignee, or description.
- Update AccountTool to update an existing Zoho Desk account's information such as name, email, phone, website, or description.
- Update Many TasksUpdate one field across multiple Zoho Desk tasks in a single call, for up to 50 task IDs.
- Upload Department LogoTool to upload/update a department logo in Zoho Desk.
- Upload Ticket AttachmentUploads a file attachment to a specific Zoho Desk ticket.